22 years ago I bought a Kimball console piano from you. Throughout the past 22 years I have enjoyed doing business with you in every regard, whether it was your tuning of my piano or selling me one of your products. You are always professional, informative and gracious. You have the most knowledge about pianos of anyone I know in the New England area. I think this is due to the fact that you love what you do.
It is so rare in this day and age to find someone who loves selling their product, believes in their merchandise and can demonstrate and inform the buyer about the pianos’ qualities and background.
You have a depth of knowledge not only about pianos but also about Massachusetts piano manufacturing history and the knowledge of where the piano manufacturing business is going on an international level.
Buying a piano is not a small purchase as the piano in the home usually becomes a fixed object which need not get replaced like so many other pieces of furniture or appliances. You have a great consideration for the buyer’s needs and have dealt accordingly over the past three decades. Hopefully, you will be around Massachusetts for decades to come.